Your privacy matters to us. This policy explains exactly what personal information ZK77 collects from Pakistan players, how we use it, who we share it with and how we keep it safe. Please read it alongside our Terms and Conditions before using any ZK77 service.
Our Privacy Commitments
Before diving into the full policy, here is a plain-language summary of the six core privacy commitments ZK77 makes to every registered player.
ZK77 does not sell, rent or trade your personal information to third-party marketers or advertisers. Data is shared only with service providers who are contractually bound to use it solely to operate the ZK77 platform on your behalf.
All data transmitted between your device and ZK77 is protected by TLS encryption. Sensitive account information including passwords and payment details is stored using industry-standard encryption at rest. We do not store full card numbers on our servers.
ZK77 only collects the personal information that is genuinely necessary to operate your account, process PKR transactions and comply with our internal verification processes. We do not request data that serves no operational purpose.
Payment processors like JazzCash, Easypaisa and Raast receive only the transaction data they require to process a deposit or withdrawal. They do not receive your full ZK77 account history, gaming activity or betting records.
ZK77 will only send you promotional communications — including PSL season offers and casino bonus alerts — if you have opted in. You can update your communication preferences from your account settings at any time, with changes applied promptly.
You can request deletion of your ZK77 account and associated personal data at any time by contacting our support team. Requests are processed within 30 days, subject to any legal obligations that require us to retain certain transaction records.
This Privacy Policy explains how ZK77 ("we", "us", "our") collects, uses, stores and protects the personal information of players who register and use the ZK77 platform at zk77.wine. It applies to all services offered through the platform including casino games, slot titles, sports betting on cricket and PSL markets, live betting, the VIP programme and all promotional activities.
By creating a ZK77 account or continuing to use any ZK77 service, you confirm that you have read and understood this Privacy Policy and agree to the practices described within it. If you do not agree, you should discontinue use of the platform and contact our support team regarding your account.
ZK77 is committed to handling your personal data with care, transparency and respect. We collect only what we need, use it only for the purposes described here and take reasonable technical and organisational steps to keep it secure at all times.
Note: This policy should be read alongside the ZK77 Terms and Conditions and Responsible Gaming guidelines, which together form the full framework governing your use of the platform.
ZK77 collects personal information through several channels: during account registration, through your ongoing use of platform services, via your device and browser, and through communications with our support team. The categories of data we may collect include:
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (where required for verification) | Registration & KYC verification |
| Contact Data | Email address, mobile number | Registration & account settings |
| Financial Data | Payment method type, transaction amounts in PKR, JazzCash/Easypaisa account reference | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic — platform use |
| Usage Data | Games played, bets placed, sports markets accessed, session duration | Automatic — platform use |
| Communication Data | Live chat transcripts, support emails, feedback submissions | Support interactions |
| Marketing Preferences | Opted-in communication channels, preferred promotional categories | Account settings & opt-in forms |
ZK77 does not collect or store sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what may be voluntarily submitted as part of identity document verification.
ZK77 uses your personal information for specific, legitimate purposes that are directly related to operating the platform and your account. We do not use your data for purposes that are incompatible with those described below.
ZK77 never uses automated decision-making processes that produce legal or similarly significant effects on your account without human review being available upon request.
All financial transactions on ZK77 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast bank transfer or a linked bank card, ZK77 passes the minimum necessary transaction data to the relevant payment processor to complete the transfer.
ZK77 does not store full card numbers, CVV codes or complete mobile wallet credentials on its own servers. Payment processors used by ZK77 operate under their own security standards and privacy practices. By using a payment method on ZK77, you acknowledge that the relevant processor's terms also apply to that transaction.
ZK77 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for each purpose:
ZK77 will disclose personal information if required to do so by applicable law, court order or in response to a legitimate legal process. In such cases, we will notify affected users where we are legally permitted to do so.
No third-party advertising: ZK77 does not share your data with advertising networks, social media platforms or data brokers for marketing or profiling purposes.
ZK77 uses cookies and similar tracking technologies to keep your session active, remember your preferences, and gather aggregated analytics data that helps us improve the platform. The categories of cookies we use are:
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core ZK77 platform, though some features and personalisation may be reduced. ZK77 does not use cookies to track your activity on other websites.
ZK77 retains your personal data for as long as your account remains active and for a reasonable period thereafter to allow for dispute resolution, compliance with internal audit requirements and fraud prevention. The general retention principles we follow are:
If you request account deletion, ZK77 will action your request within 30 days. Certain records may be retained in anonymised form for longer where required to maintain platform integrity or internal records.
As a ZK77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact ZK77 support via live chat or email and we will respond within a reasonable timeframe:
ZK77 will verify your identity before processing any data rights request. This is to protect your account from unauthorised data access by third parties.
ZK77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration or disclosure. These include:
While ZK77 takes data security seriously, no online platform can guarantee absolute security against all threats. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials with anyone, and contact ZK77 support immediately if you suspect unauthorised activity on your account.
ZK77 is strictly an adults-only platform. Services are available only to individuals who are 18 years of age or older. ZK77 does not knowingly collect, store or process personal data belonging to individuals under the age of 18.
If ZK77 becomes aware that personal data has been submitted by or on behalf of a person under 18, that account will be immediately suspended, any balance forfeited, and all associated personal data deleted as quickly as is practicable. If you believe a minor has registered an account, please contact our support team immediately so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming or betting platforms, including ZK77.
ZK77 may update this Privacy Policy from time to time to reflect changes in platform features, payment integrations, operational practices or applicable requirements. When material changes are made, registered players will be notified via email or an in-platform alert, and the "Last Updated" date at the top of this page will be revised.
We encourage you to review this page periodically so you are always aware of how ZK77 handles your personal information. Continued use of the platform following notification of a policy update constitutes your acceptance of the revised terms. If you disagree with a significant update, you should discontinue use and contact our support team to discuss your account.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or need to report a privacy concern, the ZK77 support team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days.
For responsible gaming queries including self-exclusion and deposit limits, visit the dedicated Responsible Gaming page for tools and guidance tailored to Pakistan players.